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How budi95 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, or contact our support team. We keep this straightforward so you know exactly what we hold and why.

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budi95 How budi95 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you have a question about your data — what we hold, how it is used, or how to request a correction or deletion — our support team is the right first stop. You can reach us through live chat on the site, by email, or by raising a ticket through your account dashboard. We aim to respond to data-related requests within a reasonable period.

Live Chat Start a live chat session directly from the site. For data or privacy queries, select the account help category when you open the chat window.
Support Email Send your privacy or data request to our support email address shown in your account dashboard. Include your registered account name so we can locate your record.
Account Dashboard Log in and raise a support ticket via the account section. This keeps your request linked to your verified account profile for faster handling.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Beyond collecting only what we need, we apply specific practices to keep your account data accurate, accessible and secure. Players in George Town and across Malaysia can rely on these four practices being in place whenever they access the platform via mobile or desktop.

SSL Encryption on Every Connection

All data exchanged between your device and our servers travels over an SSL-secured connection. This applies whether you are logging in, depositing via GrabPay or checking your account balance.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Access and OTP Verification

Login attempts trigger an OTP sent to your registered mobile number. This prevents unauthorised access even if your password is compromised — a step we do not let accounts skip.

Data Correction and Deletion Requests

You have the right to ask us to correct inaccurate data or delete your account record. Submit the request through live chat or support email; we will confirm receipt and act within a reasonable timeframe.

What You Ask Us Most About This Policy

These are the questions we hear most often about how we handle your data. If your question is not covered here, open a live chat or send a support email through your account dashboard.

We collect your name, email address, mobile number and a secure password. We also log your device type and IP address at login to flag unusual access attempts on your account.

No. We only record the transaction reference and amount returned by the payment processor. Your full wallet credentials stay within the respective app and are never passed to or stored by us.

Yes. Contact our support team via live chat or email with your registered account name. We will compile and send you a summary of the personal data we hold within a reasonable handling period.

Account identity data is retained while your account is active. Transaction records, including DuitNow and FPX deposits, are kept for the period required under applicable Malaysian law, then removed from active systems.

We share only what is strictly necessary with payment processors to complete your transactions. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Raise a deletion request through your account dashboard or contact support by email. Once identity is verified, we will close the account and remove personal data, retaining only what local law requires us to keep.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.