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Terms Conditions That Apply to Your budi95 Account

These terms set out what you agree to when you open and use a budi95 account, including how payments via Touch 'n Go eWallet, Boost, and GrabPay are handled, what we expect from you, and what you can expect from us.

Touch 'n Go eWallet acceptedBoost & GrabPay supportedMalaysia accounts onlyLocal law eligibility appliesAccount-holder agreement

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you need to raise a concern about how they apply to your account, get in touch before making any account decisions. Our support team can walk you through what a specific term means for your situation. Players in George Town and across Malaysia can reach us through any of the channels below.

Live Chat Start a live chat session directly from the budi95 site. A support agent will address your terms query and confirm the relevant clause that applies to your account.

Email Support Send a written query to our support email for a documented response. This is the right path if you need a clear written record of how a term applies to your account.

Account Help Page The account help section walks through common terms questions — account verification, wallet linking with Touch 'n Go eWallet or Boost, and what happens during account review.

What These Terms Cover and How They Apply

budi95 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on budi95, you confirm that you have read, understood, and agreed to these terms in full. They govern every aspect of your relationship with us — account creation, wallet deposits using Touch 'n Go eWallet or Boost, withdrawals processed to your GrabPay

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or DuitNow wallet, game participation, and any communication with our support team. We may update these terms at any time; the version published on this page is the current one, and continued use of your account after an update means you accept the changes. Where a
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term conflicts with applicable Malaysian law or the law of your jurisdiction, that local law takes precedence. Eligibility to hold an account is subject to your local law, and by registering you confirm you are permitted to do so where you reside. We reserve the right
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to suspend or close an account if we find that these conditions have not been met. All account balances, transaction records, and communications linked to your account are subject to the rules here. If you disagree with any part of these terms, the correct step is
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to close your account and stop using the service rather than continuing under protest. For questions about a specific clause, reach our support team via live chat or email before taking action on your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Our Approach to Accounts, Data and Security

These terms are not just legal text — they describe how we operate your account day to day. From the moment you link your GrabPay or Touch 'n Go eWallet, the rules here govern how those transactions are recorded, verified, and protected. We take account security seriously: access is protected by OTP verification at login, and any change to your linked wallet requires re-authentication. Here is how we handle the key areas these terms cover.

Data Handling

We collect only what is needed to operate your account — your contact details, payment wallet identifiers for Touch 'n Go eWallet, Boost or GrabPay, and transaction history. We do not sell your data to third parties.

Cookie Use

We use cookies to keep your session active and to remember account preferences across visits. You can manage cookie settings in your browser, though disabling them may affect how the site functions on your device.

Account Security

Login is protected by OTP sent to your registered number. Any request to change your linked wallet — whether Boost, GrabPay or another method — goes through an additional verification step before it takes effect.

Requesting Changes

To update personal details, request account data, or ask us to remove your information, contact support via live chat or email with your account details. We will action valid requests within a reasonable period.

Answers to Common Terms & Conditions Questions

These are the questions we get most often about how these terms work in practice. If yours is not here, live chat is the fastest way to get a direct answer from our support team.

Yes, we may update these terms when needed. The updated version goes live on this page immediately. Continuing to use your account after a change means you have accepted the new terms.

All transactions through your account are covered — deposits via Touch 'n Go eWallet, Boost, or GrabPay, and withdrawals processed to DuitNow or FPX-linked accounts. Each transaction is logged under your account record.

Yes. If we find that your account does not meet the eligibility conditions set out in these terms, or that the terms have been breached, we may suspend or close the account. We will notify you where required.

Contact us via live chat or email with your account details and a data request. We will verify your identity and provide the relevant records within a reasonable timeframe, in line with applicable law.

Access and eligibility depend on your local law. Where Malaysian law applies, these terms are read alongside it. Where local law conflicts with any clause here, local law takes precedence.

If your account is closed and a balance remains, we follow the process set out in these terms. Contact support to discuss withdrawal of any outstanding funds before or during an account review.

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